Privacy
HIPAA Notice of Privacy Practices: to read more about our privacy practices regarding health and medical information under the Health Insurance Portability and Accountability Act (“HIPAA”), visit our HIPAA Notice of Privacy Practices.
Website Privacy Policy
We recognize that the privacy of your personal information is important. The purpose of this policy is to let you know how we handle the information collected through the use of this website. Portions of this website may describe privacy practices applicable to specific types of information or to information provided on specific webpages.
This policy does not apply to information collected through other means such as by telephone or in person, although that information may be protected by other privacy policies. As used in this policy, terms such as “we” or “our” and “Company” refer to USHEALTH Group, Inc, as well as all current and future affiliated entities.
This website is intended for a U.S. audience. Any information you provide, including any personal information, will be transferred to and processed by a computer server located within the U.S.
Cookies and Tracking
The Company uses various technologies, which may include “cookie” technology, to gather information from our website visitors such as pages visited and how often they are visited, and to enable certain features on this website. Cookies are small text files that may be placed on your computer when you visit a website or click on a URL. Cookies may include “single-session cookies” that generally record information during only a single visit to a website and then are erased, and “persistent” cookies that are generally stored on a computer unless or until they are deleted or are set to expire.
You may disable cookies and similar items by adjusting your browser preferences at any time; however, this may limit your ability to take advantage of all the features on this website. You may also manage the use of Flash technologies, with the Flash management tools available at Adobe's website. Note that we do not currently respond to web browser “Do Not Track” signals that provide a method to opt out of the collection of information about online activities over time and across third-party websites or online services because, among other reasons, there is no common definition of such signals and no industry-accepted standards for how such signals should be interpreted.
We may also allow third-party service providers to use cookies and other technologies to collect information and to track browsing activity over time and across third-party websites such as web
STATE CONSUMER PRIVACY NOTICE
This State Consumer Privacy Notice applies to residents of California, Colorado, Connecticut, Utah, or Virginia,1 and sets forth their rights under their respective state’s comprehensive privacy laws.
This State Consumer Privacy Notice supplements our Privacy Policy. It explains what Personal Information (PI) we collect about you, where and from whom we obtain it, why we collect it, and your respective state rights regarding it. If you are a California, Colorado, Connecticut, Utah, or Virginia resident, this notice applies to any PI that we collect about you.
PI We Collect and Disclose for Business Purposes
In the preceding twelve (12) months, we may have collected the following PI about California, Colorado, Connecticut, Virginia, or Utah residents, and have disclosed/shared it for the business purposes described as follows:
Category of PI
Examples
Collected
Categories of Third Parties to Which We Disclose PI for Business Purposes
Shared for Advertising Purposes
Categories of Third Parties with Which We Share PI for Advertising Purposes
Some Personal Information included in the categories below may overlap with other categories.
Identifiers
A real name, alias, postal address, email address, business email address, unique personal or online identifier, account name, password, phone number, organization name, national provider identifier (NPI), fax, hospital/facility affiliation, or other similar identifiers.
Yes
Providers, Vendors, Government Agencies, Specifically Authorized Representatives
No
None
Personal information categories
A signature, physical characteristics or description, insurance policy number, employment or employment history, bank account number, credit card number, debit card number, other financial information, medical information, or health insurance information.
Yes
Providers, Vendors, Government Agencies, Specifically Authorized Representatives
No
None
Protected classification characteristics
Age, gender, citizenship, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy, or childbirth and related medical conditions).
Yes
gender, age, citizenship, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions)
No
None
Sensitive personal data categories ("Sensitive Personal Data")
Government-issued identification number, financial account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access such account, contents of an email or text messages, health data, mental or physical health condition or diagnosis, citizenship, or immigration status.
Yes
Providers, Vendors, Government Agencies, Specifically Authorized Representatives.
No
None
Commercial information
Records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
Yes
Providers, Vendors, Government Agencies, Specifically Authorized Representatives.
No
None
Biometric information
Vital signs, labs, or test results.
Yes
Providers, Vendors, Government Agencies, Specifically Authorized Representatives.
No
None
Internet and/or network activity
Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement.
No
None
No
None
Geolocation data
Physical location or movements.
No
None
No
None
Sensory data
Audio, electronic, visual, thermal, olfactory, or similar information.
No
None
No
None
Professional or employment-related information
Current or past job history or performance evaluations.
No
None
No
None
Education information subject to the Family Educational Rights and Privacy Act
Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.
No
None
No
None
Inferences drawn from other personal information
Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
No
None
No
None
We will retain the foregoing categories of PI consistent with our internal record-retention policies and for as long as is necessary to provide products and services to you or as required by law.
PI does not include:
- De-identified or aggregated consumer information
- Publicly available information from government records
- Health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data
- PI covered by other privacy laws, including: The Fair Credit Reporting Act (FCRA), the Gramm-Leach-Bliley Act (GLBA), the California Financial Information Privacy Act (FIPA), and the Driver’s Privacy Protection Act of 1994
Categories of Sources of PI
- We obtain the categories of PI listed above from:
- You or your authorized agent,
- Service providers,
- Affiliates,
- Publicly available information,
- Organizations with which you are employed or affiliated, or
- Activity on our apps and websites.
Collection from these sources may occur online, in person, via paper or other electronic means, and may occur automatically where state law permits such profiling absent an explicit request to opt-out.
Why We Collect PI
We collect your PI for one or more of the following business purposes:
- To respond to an email or particular request from you
- To communicate with you
- To personalize services for you
- To process an application as requested by you
- To administer surveys and promotions
- To provide you with information that we believe may be useful to you, such as information about products or services provided by us or other businesses
- To perform analytics and to improve our products, websites, and advertising
- To comply with applicable laws, regulations, and legal processes
- To protect someone's health, safety, or welfare
- To protect our rights, the rights of affiliates or related third parties, or take appropriate legal action
- To keep a record of our transactions and communications
- To detect and protect against security incidents
- To debug to identify and repair errors
- As otherwise necessary or useful for us to conduct our business, so long as such use is permitted by law
Sharing Your PI
In the preceding twelve (12) months, we have not sold or shared any PI.
Third parties are not allowed to use or disclose your PI other than as specified in our contract and as permitted by law.
If we seek to use your PI for a materially different purpose than we previously disclosed in this notice, we will notify you and will not use your PI for this new purpose without your explicit consent.
Sensitive Personal Data
We only process Sensitive Personal Data to render services or offer products to you.
Your Rights
1. You have the right to request that we disclose certain information to you about our collection and use of your PI. Once we receive and confirm your verifiable consumer request, we will disclose to you:
- What PI we collect about you
- Where and from whom we collect PI about you
- Our business purpose for collecting PI about you
- The types of third parties with whom we share your PI
- The specific pieces of PI we collect about you, in a readily-usable format—note that we will not disclose your actual Social Security number, driver’s license number or other government-issued identification number, financial account number, any health insurance or medical identification number, an account password, or security questions and answers
- The types of PI that we disclosed about you for a business purpose, and the categories of third parties to whom we disclosed your PI
2. You have the right to be informed about the PI that we collect about you at the time that or before we collect it. This is that notice.
3. You have the right to request that we delete any PI about you that we have.
4. You have the right to request a correction of any inaccurate information in the PI we collect about you.
5. You have the right to stop us from sharing your PI to display advertisements to you based upon your activities, preferences, and interests.
6. If we use your sensitive PI for purposes other than to render services or offer products to you, you will have the right to request that we limit the processing of your sensitive PI.
7. You will not be discriminated against or penalized for exercising your rights to your PI, and we will honor your rights by not:
- Denying you services,
- Charging you different prices or rates for services,
- Imposing penalties, or
- Providing you with a different level or quality of services.
8. Applicable law may require or permit us to decline your request. If we decline your request, we will tell you why and you may appeal this decision (see additional information in Appeals section below).
How to Exercise Your Rights
- You may exercise your rights by calling us at 866-780-8744 or submit your online request here.
- You may be required to submit proof of your identity for these requests to be processed.
- We will not be able to comply with your request if we are unable to confirm your identity.
- You may designate an authorized agent to make a request on your behalf subject to proof of identity and authorization.
Timing
- We will acknowledge receipt of your request within 10 days of receipt of your submission. You will receive our response to your request within 45 days of your request, unless we provide you with notice that it will take more than 45 days to respond (in that case, we won’t take more than 90 days to respond).
Appeals
- If the business denies any of your requests, you may appeal by calling us at 866-780-8744 or submit your online request here.
- We will respond to your appeal within 45 days of receipt, unless we notify you that we will require an additional 15 days to respond.
- If you remain concerned about the result of that appeal, you may contact the attorney general in your state of residency.
Changes
We will review this notice annually and update it from time to time. Any changes will be posted on this page and will become effective as of the “Last Revised” date. We encourage you to review this notice periodically to be sure you are aware of those changes.
Last Revised: 06/14/2023